Contact the CDR Help Desk
Use the following information to contact the CDR help desk.
Phone
1-888-CDR-3111
Fax
1-703-774-3946
Email
cdr.help@cdr.ffiec.gov
Hours of Operation
9:00 AM - 8:00 PM ET Monday through Friday
The help desk will be CLOSED for the following Federal Holidays:
Friday, July 04 – Independence Day
Monday, September 01 – Labor Day
Monday, October 13 – Columbus Day
Tuesday, November 11 – Veterans Day
Thursday, November 27 – Thanksgiving Day
Thursday, December 25 – Christmas Day


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Or, as an alternative, visit Submit Online Request to initiate a Help Desk request online.